Shopping at Favorimo is very easy.
Select the products you are interested in and add them to the cart, then go to the checkout page and enter your address details and payment method.
After confirming your order, you will receive a confirmation email.

Your order will be delivered to your address within 2-7 business days depending on the delivery method you choose and your region.
When the product is shipped, you can track your order with your cargo tracking number.

You can send back the product you want to return within 14 days of receipt, in accordance with the return conditions.
For your return requests, you can use the “Return” option by going to the relevant order from the “My Account” page.
For detailed information, you can review our Return and Cancellation Conditions page.

At Favorimo you can securely use the following payment methods:

  • Credit Card
  • Bank card
  • Wire Transfer/EFT
  • Payment at the door (for selected products)

All payments are protected by secure payment systems.

Yes, at Favorimo all your personal information and payment transactions are protected by advanced security protocols.
In line with our privacy policy, your information is not shared with any third party.

Shipping costs vary depending on the weight of your order and your delivery area.
However, shipping is free for purchases over a certain amount.
You can also take advantage of free shipping opportunities during our campaign periods.

In rare cases, the product you purchased may be out of stock.
In such a case, you will be notified as soon as possible and your payment will be refunded or an alternative product will be offered.

Yes, you can sell your products by opening a store on Favorimo.
To become a seller, simply go to the “Open a Store” page and fill out the application form.
After your application is approved, you can start selling immediately.

You can become a member of Favorimo and subscribe to our e-mail newsletter to be informed about discounts and campaigns.
Also, by following our social media accounts, you will not miss the latest deals.

You can track the status of your order from the “My Orders” section on the “My Account” page.
After the product is shipped, a cargo tracking number will be sent to you, with this number you can track where your cargo is.

Yes, many products sold on Favorimo are covered by the manufacturer’s warranty.
The warranty period and terms are stated in the product description.
If you have a problem with your product, you can get support by using the relevant warranty documents.

Favorimo serves throughout Turkey and selected international regions.
You can contact our customer service to learn about the countries we ship abroad.

Before your order is shipped, you can make changes to your order from the “My Account” page.
For orders that have been shipped, no changes can be made, but you can take advantage of the return and exchange options after you receive it.

You can contact us via our e-mail address info@favorimo.com or call our customer service line +90 536 660 8787.
You can also send us your questions on our social media accounts.